Welcome to our Frequently Asked Questions (FAQ) page, your go-to resource for answers to common queries and valuable insights about our products/services. We understand that navigating through information can be overwhelming, so we’ve curated this comprehensive FAQ section to provide clarity and assistance on various topics. Whether you’re a new customer looking to understand our offerings or a returning client seeking specific details, this page aims to address your most pressing questions. We’ve designed the FAQ section as a user-friendly reference, organized into categories to streamline your search for information. From product details and service features to order processes and troubleshooting, we’ve compiled a diverse range of queries to cater to your needs.

Our commitment to transparency and customer satisfaction drives the content of this FAQ page. We believe in keeping you well-informed, empowering you to make informed decisions and derive the maximum benefit from your interaction with us. The answers provided here are not just concise and informative; they also reflect our dedication to addressing your concerns promptly and comprehensively. Feel free to explore the various sections, where you’ll find detailed explanations, helpful tips, and step-by-step guides to enhance your experience with our products/services. If you don’t find the information you’re looking for, our customer support team is just a message or call away. We value your feedback, and your input helps us continually refine and expand our FAQ page to better serve you. Thank you for choosing us as your trusted partner. As you embark on your journey through this FAQ section, we hope you find the answers you seek and gain a deeper understanding of our commitment to your satisfaction and success. If you have any suggestions for additional questions or improvements, we welcome your input to make this resource even more valuable for you and others in our community.


What makes LANDCARE unique?

Landcare has over 30 years experience working with organic alternatives to lawn and garden care. As a full service landscaping company, we provide lawn and garden maintenance, landscape design, construction and snow plowing services. We collect yard waste in our own Teflon-coated fiberglass bags that we take with us. All our clients are treated with the same level of care and compassion regardless of whether they are Commercial or Residential. Much of our work is done in the Toronto core, so we are experienced in dealing with traffic issues, parking issues, close neighbours, and working on small sites. We also have experience on large residential properties and commercial sites. All of Landcare’s employees are experienced, trained and qualified to do the job at hand.

Is Landcare properly insured?

Landcare carries $5,000,000.00 in Public Liability and Property Damage Insurance and all Landcare employees are covered by WSIB Insurance.

Will Landcare provide a list of refernce sites for me to view and reference clients for me to talk to?

We are happy to provide you with references that reflect the services you are interested in, upon request. Our clients are happy have you view our work and provide insight into working with us. Many of our new clients are referrals from existing or past clients. Please review our photo galleries as a starting point in your investigation of our work.


Why should I hire a professional to design my landscape?

Hiring a professional landscape designer will get you started on the right track. A landscape designer will work with you to create a plan and budget for your landscaping project that meet your needs. Even when you have a good idea of what you want to do, hiring a landscape designer can be a benefit. They bring a balance of creativity and knowledge to the table that can identify and resolve problems you might not see. Along with extensive horticultural knowledge and a good understanding of construction materials and building techniques, landscape designers are aware of building code requirements and local bylaws and will ensure these requirements are considered as part of your landscaping plan.

What are softscapes and hardscapes?

Softscapes are the garden beds and plant material including lawn areas that are incorporated into a landscape. The plant material includes trees, shrubs, vines, perennials, ornamental grasses, ferns, annuals and vegitative groundcovers including sod.

Hardscaping refers to any solid materials used in the landscape. This ranges from surface treatments like interlock walkways, flagstone patios, and asphalt driveways, to structures like decks, fences, pergolas, and retaining walls, to decorative or feature pieces like accent rocks, ponds, fountains and garden art.

How much should I spend on my landscaping?

For a dream landscape the rule of thumb is 15 to 25 % of the value of your home. To give an exiting landscape a much needed facelift, you should plan on spending 10 to 15% of the value of your home. A beautiful landscape increases your property’s value. Of course, if you have a budget in mind and want to spend much less than these rules of thumb, Landcare’s designers will work with you to keep your landscaping project in line with your budget by helping you understand what can realistically be done within your budget and by selecting materials that fit within your budget. If you are looking for a facelift, our Enhancement division provides annual plantings, garden augmentation including mulching, lawn or turf revitalization, urns, decks and patio installations.

Do I need to invest in a formal design?

People often think that it’s cheaper to do a landscape project without paying for a formal design. But even though this cost might seem heavy up front, it will always save you money in the end. When you have a formal design:
– you have fewer costly surprises
– you allow crews to work efficiently with fewer mistakes or questions…saving time and money
– you can be sure materials are sourced and delivered in a timely way preventing delays or unseen costs
– you have a comprehensive plan where every aspect of design right down to the technical drawings has been focused on.
– Homeowners are part of the process throughout and so have also place considerable thought to what they want and therefore make fewer expensive changes will be made on the fly.

It may feel cheaper in the beginning, but it will always cost homeowners in the end.

What does landscaping cost?

The cost to landscape varies greatly. But to give you a general idea of what to expect you can consider the following price guideline for some of the typical costs that homeowners may be most interested in.

Mulch/yard: $145.00-$190.00
Triple mix/yard: $145.00-$190.00
Sod (Already prepared area) $1.85-$3.00/sqft
Fertilizer: $0.75/sqft
Concrete patio: $19.00-$25.00
Flagstone (dry laid): $39.00 – $48.00
Flagstone (wet laid): $70.00 – $100.00
Cear Decks: $62.00-$75.00
Exotic Hardwood (such as Red Balau): $93.00 – $137.00
Planting sqft:$20.00-$30.00
Pea gravel/sqft $10.00

Landscape Management

I only want to deal with one contractor. Can you provide landscaping and hardscaping services?

Landcare will coordinate all aspects of your landscape construction project, hiring and coordinating specialists like irrigation and pool companies. We create a “Masterplan” that will layout a clear path and timeline for the property owner or manager. There are some services best left to the experts like irrigation, pools, iron work, asphalt, and patterned concrete. Having Landcare coordinate all aspects of the installation will make the project run smoothly. We have an extensive list of associates available to handle the services we don’t provide directly and we are happy to work with your chosen specialists.

What kind of warranty do you offer?

Our company warrants its work to be free from defects in material and workmanship for a period of one year from the date the project is completed. This includes hardscaping and most plant material. If problems occur after the warranty period, we will inspect the problem and come to an equitable solution to get the problem resolved to the client’s satisfaction in a timely fashion.

How will the construction process impact my existing landscape?

We will make every effort to ensure that impact to your existing landscape is minimal. We provide barriers to protect specific areas, as needed. Our team will also be sure to clean up the job site thoroughly at the end of each day, leaving you with as little mess as possible.

Will there be a lot of disruption?

Our goal is to minimize the stress and disruption a landscaping project may cause. To this end, every effort is made to complete the project without gaps in the scheduling. Sometimes mother nature makes this impossible! We pride ourselves on keeping a clean, safe and accessible work site. When it’s necessary for us to work on a weekend we will make sure you know we are coming.


What type of properties will Landcare maintain?

Landcare provides maintenance services to both commercial and residential properties. Commercial properties range from multi-unit residences, to townhouse and condo complexes to business and industrial properties. Residential properties also range in size. Unlike some other companies, Landcare offers both lawn and garden maintenance services.

Can I select which weekday you service my property?

Landcare will try to accommodate your preferences, unfortunately, it’s not always possible. The demands of scheduling full daily routes make difficult to accommodate everyone’s preferences. If we are able to accommodate your preference, Mother Nature can intervene and make it impossible for us to come on your desired day.

When will my spring cleanup be done?

Spring clean ups are completed in two to three visits throughout April and early May.

How are fall clean ups done to ensure my leaves are removed?

The fall clean ups are done over three visits with some of the duties performed each visit such as removal of annual plants, trimming of shrubs, raking leaves and a final lawn cutting. This way the quantity of leaves that accumulate is controlled.